About Me

soulcheeky. Based in sunny island. Star sign-Cancerian. Contact me: Soul-cheeky

What do I write?

Random events, thoughts & remarks based on fragments of the writer's life experiences & ccurrences. Not meant to be offensive or imposing but just a way of life. Feel free to drop me a note if you're impressed or distressed (by my posts).

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Saturday, August 27, 2005

It is so hard to find a good employee nowadays. Especially in the service sector.

In my 4 month's of work in the company, overseeing the whole Customer Service team....a total of 5 staff have already resigned. And that's like an average of one per month.

No. 1 left cuz she has found a new job. And I'm glad for her cuz it has a better pay & career opportunity for growth. She was with the company for a year+.

No. 2 left cuz she couldn't commit to the job & of poor conduct (we would have ask her to leave, even if she did not tender 1st). Comes to work for one day, then on MC for the next two. She left after working for less than 3mths.

No. 3 left cuz she has just given birth to a newborn baby son & wanted to be a stay-home mom. She was with the company for about 5yrs.

No.4 left after working for 3 days cuz of family issues.

No. 5 left cuz she claimed the working environment does not suit her. This is classic. She SMSed me at 1.51am on a Saturday morning to inform me that she is not coming to work anymore. She has only joined the company 2 weeks ago.

The latest one came as a surprised to me as she was a fast learner & I know she can do her job well. But I guess there must be some further underlying reasons. My supervisors told me it could be cause she was "spreading some rumours" about fellow colleagues & was possibly feeling guilty when probed by them.

I really don't know but I find it silly. Well, perhaps because some of these girls are young. Average between 19 - 23 years old. And their pay is so low, there's no motivation to perform well.

I'm really sick of going through the whole process again from shortlisting candidates, to interviewing them, to training them.

Wednesday, August 17, 2005

Last Sat
I'm gonna backdate this blog to last Sat (been rather busy of late).

As expected, I didn't go to Phuture for Kyoto Jazz Massive's DJ set....but ended up attending the Poptart event at HOME club.



Partied till the club closed at 6am! But I ended up chatting with the bouncer for the last hour. Was pretty bushed by then & the music seems to get louder.

Prior to going to HOME, I was at a friend's place to watch the first EPL of the season. Man Utd vs Everton. Man U won 2-0. YEAH!!

Tuesday

My company had a National Day Observance Ceremony on Tuesday, where the whole company & invited tenants attended. The National Anthem & Pledge was sang & said....but I didn't do any of it (cuz I thought it was pretty silly, hehee).



Friday, August 12, 2005

Let me share with you some of my experiences in my previous job, working in a call centre of a telco company.

Life in a call centre is like taking a roller-coaster ride. It has its ups & downs. The Ups - sense of satisfaction & achievements when issues get resolved & when customers appreciate your assistance. The Downs - the frustrations & exasperations.

In a way, working there had made some of us sharper, smarter & wittier....but on the other hand, our health will deteriorate cuz blood pressure will rise & the countless time when we wanted to puke blood.

There are way too many funny, maddening & weird incidents for me to share with all of you but it would take forever. Though there're a couple that will go down in my history book.

It happened on my last day of service at the company. A Chinese call from an Uncle was routed to me. He wanted to enquire on his handphone bill charges - (this is very typical of the hundred of calls we received each day, where customers are always in self-denial when it comes to handphone bills).

Quoting the example:
(Conversation below was in Mandarin & I'm just translating it here to English)


Uncle: Why is there GPRS charges on my son's handphone number ah?
Me: (after checking the records using the sophisticated system) Yes, there are indeed records that your son accessed GPRS.
Uncle: Ah? How come? Cannot be cuz my son's handphone got no colour one.
Me: Huh. No colour also can use GPRS.
Uncle: Huh, sure or not. No lah, my son never use GPRS.
Me: (me trying my best to keep my patience & convince the caller, thought of an analogy) Mr XXX, no colour can also use GPRS. It's just like last time, when TV was black & white, you can also watch TV programs, & now TV got colour, you also can watch TV programs. So it's the same for hp, whether it's colour or not, you can also use GPRS.
Uncle: (finally convinced) Oh, like that ah. I see.
.............and so the call ended after awhile.

And after I hung up the call, I laughed to myself & so did my colleague beside me. She was surprised at what I said cuz it's not me to respond to callers in such a "sarcastic" manner. And we laughed it off.

And there was once, I received a weird nuisance call from this lady caller. She kept asking me bizzare questions, like if her voice sounds nice, etc. But this question takes the cake. She asked "Do you shave your leg when you go swimming?".

DUH?!! WTH? haha...I nearly burst out laughing on the spot.

Thursday, August 11, 2005

Through the series & turns of events in life, I have come to believe things do happen for a reason & so does the people that come into your life, & for those who once crossed into our paths.

Like the many people I've met & known. For those whom I still keep in contact with, I'm glad I did. For those whom I didn't, well some of them had taught me life's lessons, be it in a good or bad way.

For my former boyfriend- it's like meeting the right man at the wrong time (which could also equate to meeting the wrong guy at the wrong time). It's fate, I think. It was with him & after the breakup, that I discovered who I was, what I did, who I had become & what I would become.

As for my current love- well, at times, I think he's a test sent from God. It's him whom I re-discover myself- at times a child, at times, an adult, a rebel or a mother. With him, I've done & tried many different things- smoked joints, pop Es, daytripping, etc. Had tattoos done, gone to many parties, etc. All of which I had always wanted to try or do. Now that I've stopped, I looked back...I've not regretted what I've done before, cuz life's too short to be curious & yet not do it. But it has also taught me some morals behind it.

At times I feel like giving up this relationship but I think there must be a reason why I'm still with him. Perhaps, to do good & be useful to someone in need. To give hope to someone who doesn't see light at the end of the tunnel?


Fate is a funny thing. For example, for someone who've found a new love after a relationship breakup. Yeah, you'll feel sad & think you might never fall in love again. But once you find that special ONE again, you might think back, it's a blessing that the past relationship didn't work, if not, how would I end up with such a nice man. So that's why I say, things do happen for a reason.

But of course, life's not always a fairy tale.
You gain some, you lose some.

Tuesday, August 09, 2005

My blog was down for the past few days & I have no idea what had happened. It just went blank, white, empty, kaboom!!

So I've decided to update my blog with new a pic & background colour by re-doing the whole html again.

So anyway, now that it's back & running. Keep tune!

Saturday, August 06, 2005

It has been eons since I last went clubbing/partying (...the recent "ISH magazine 6th anniversary party" @ Rouge doesn't count though).

I wondered if its the age or perhaps due to the "nightlife burn-out" syndrome. I guess maybe it's time I relinquish the title - "clubbing queen" which some of my friends have "bestowed" on me, to someone younger & full of energy

Yes, I used to club almost every week, from Zouk/Phuture to Liquid Room or underground parties & events. From getting pissed drunk (which I would end up either crying or getting hyper - cuz alcohol makes you either depressed or trigger-hippy-happy high), sleeping on the concrete road, getting all wobbly to getting spasms! (my friends & I still think the bartender must have spiked my drink on the latter...haha).

But now, I think it takes more than just good music & company to get my ass down to clubs. The mind is willing but the body is weak.

Funny thing is, our friends who used to party together has also mellowed down & so does our music preferences which has progresses. I think it must be the AGE.

Anyway, next Sat, Kyoto Jazz Massive is spinning @ Phuture & I would really like to go (but I wonder if my body is willing).

(p/s - I hate working on Sat, though it's a five & a half-day alternative Sats. It's a complete waste of time. Which is why I am writting this blog now....cuz why would anyone want to do real work on a Sat. And if only I don't have to work on Sat, perhaps I can sleep in late....then I would have the "conserved" energy to party & not blame it on age.....haha, as if).

Thursday, August 04, 2005

Can ex-boyfriends/girlfriends still remain friends after the end of the relationship?

Most break-ups will end up with this - "we can still be friends". But really, who are we kidding? Once a relationship turns sour, we wouldn't even want to have anything to do with the other party. But once time passes & the wound is healed to a certain extent, I believe it's possible. There are real-life cases where I know it can be done. But to do that, I believe both parties must be ready, with no hard feelings.

Funny thing is, if both parties are still single after the breakup, hanging out as friends is still possible. But that changes once one has a new partner. Perhaps, to appease our new partner, it would be good to stay clear of "ex-es".

It's difficult to explain but somehow that's how things are.